Refund Policy

At Write My Capstone Project Services Company, the main focus is the customer and an attempt is made to offer the best paper based on customer requirements. However, we know that there are occasions where this might be required, otherwise no. We have the best refund policy that assures our clients/ users the best service they need. Please read the policy carefully before applying should there be circumstances in which you may apply for a refund.

Eligibility for a Refund

In certain situations, refunds may be given, but there’s a vested interest for both the client and the service provider. The following situations are considered eligible for a refund:

• Order Cancellation: If you make amendments or cancel the order before the writer starts working on it, it is fully refundable. However, after the writer has begun the research or writing process, the client may only be offered a partial refund in compliance with the work actually done.
• Late Delivery: If the final product is submitted after the stipulated time as agreed without consultation, you can demand a refund. The amount which shall be refunded shall be relative to the time, which has been taken, and the effect it created on your academic schedules.
• Low-Quality Work: In case the delivered project does not match in academic standard or the specifications given in your order, you can ask for revision. If even at the last try you are disappointed with the quality then you may avail partial or full refund depending on the situation.
• Non-Delivery of Service: In case the service cannot be completed for reasons that are beyond our control on the part of the company, the client is to be fully reimbursed.

Non-Refundable Circumstances

There are specific cases where refunds will not be issued:

• Minor Issues: You need to understand that in circumstances like correcting typographical errors or formatting mistakes, this service will not be able to offer back refund.
• Client Error: Where the information or requirements given by the client are wrong, or the wrong specifications are given, poor work is done and no refund shall be honored. According to the paper, the client has a role to provide accurate details about the project.
• Completed Orders: In case where an order has been completed, and the client approved the paper, there can be no refund.

Revision Policy

Clients are usually advised to ask for redoing of a project in case they have problems with it before considering a refund. We provide unlimited revisions to corner every loophole that may be missing from the final papers. If the problem remains unchanged after revision, then a refund is admissible.

How to Request a Refund

To request a refund, follow these steps:

• Contact Support: Email support@writemycapstoneproject.services to express your issues and supporting details about why the service disrupted your deadlines or did unsatisfactory work.
• Provide Details: Be sure to place your order number, and the date of the transaction, and provide results in case you state reasons for the refund request. This will help make the process faster so try to be as detailed as you can.
• Resolution: If your request is approved, you will receive the matter and instructions for the next step within 5-7 business days from our support team, and most often it concerns the revision of your order or a refund.

Refund Processing Time

Once a refund is approved it will take 7-10 business days to make the refund. It will be paid back with the same payment amount used initially to make a purchase, for instance through PayPal.